European citizens are interested in developments in the implementation of digital technology solutions, with a view to simplifying the necessary administrative procedures in relation to the authorities or in everyday life in society. A digitally literate population can benefit, through digital identity, from simplified access to the services provided by public authorities or the business environment.
The advantages of digitalisation are obvious, but the rapid implementation of digital systems, and making citizens' access to some services of general interest conditional on having a digital identity, could in practice lead to a significant number of European citizens being denied the right to access these services.
