Protection of passengers with single tickets

Practical information

• Composition of the Study Group
• Aleksandra  ŠARMAN GRILC (administrator), Baiba SPUNDE (assistant)
• TEN Section meeting: 4 September 2026
• EESC Plenary session: 23-24 September 2026
• Contact
• The EU Youth Test at the EESC was applied to this opinion. National Youth Council of Slovenia (MSS) was chosen by a group of interested youth organisations to represent all of them during the opinion-making process.

Background

Rail passengers are currently not protected by passenger rights when they combine separate tickets from different railway undertakings for a given journey, as opposed to through tickets that must be offered by railway operators belonging to ‘one sole undertaking’ (rules applicable as of June 2023).

The aim of the revision is to look at how to enhance and extend the protection available to passengers, that would better help to ensure passenger rights for a journey involving several railway undertakings.