Programme

14:00 - 14:30 | Registration and welcome coffee

14:30 - 14:50 | Opening

Moderator: Filip Van den Abeele

14:50 - 15:15 | Keynote speech

  • Gaetano CASALE - Manager Liaison Office of IHE DELFT Institute for Water Education

15:15 - 16:15 | Panel 1: Access to water and its affordability: Protecting consumer rights

  • Pär DALHIELM – President of EurEau (European Federation of National Associations of Water Services) and the CEO of Svenskt Vatten 

  • Luís SILVEIRA RODRIGUES – President of DECO (Portuguese Association for Consumer Protection) and Vice-President of BEUC

  • Francesco MASCOLO – Vice-President of Aqua Publica Europea and the CEO of MM (water operator of Milan)

           Questions and answers session

16:15 - 17:15 | Panel 2: Driving water efficiency: Shifting consumer habits through innovation and technology

  • Hans GOOSSENS – President of Water Europe and Director-General of De Watergroep

  • Els BRUGGEMAN - Head of Policy and Enforcement, Euroconsumers 

  • Markus WEIDLING – CEO of European Association for Energy and Water Data Management (EVVE)

           Questions and answers session

17:15 - 17:30 | Closing remarks

  • Elena MONTANI – Team leader, Clean water services, DG Environment, European Commission

17:30 | End of the conference and networking cocktail


Participants may speak in Spanish, English and French. During the discussions, interpretation will be provided into Spanish, English and French.