Multimodal travel

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Multimodal travel

Key EESC messages
  • The Committee welcomes the Commission staff working document as the first step towards establishing an EU-wide multimodal travel information, planning and ticketing market, although in the interests of clarity it should be made clear in the title that the proposal concerns passenger transport.
  • It endorses the Commission's approach of attempting to establish an EU-wide market by setting up a framework, rather than issuing legislative proposals.
  • The Committee proposes the establishment of a discussion platform, taking account and making use of past experience with existing discussion forums in which all parties are represented. The aim is to create a catalyst in order to be able to offer real-time travel, planning and fare information as soon as possible. The Committee is willing to play a part in that platform, inter alia in order to safeguard the interests of civil society.
  • The Committee notes with concern the growing discrepancy between the opportunities available to travel consumers for obtaining real-time information, e.g. via mobile phone apps, and the lagging supply of services by transport providers. The Committee believes that particular attention should be paid to improving the situation of vulnerable groups of passengers, such as those with disabilities, and passenger rights, with differ from one mode of transport to another, the rights of passengers vis à vis service providers and vice versa, as well as the legal relationship between different service providers, also in connection with passenger rights.
  • Data collection and, above all, the distribution of revenue between transport service providers are particularly difficult problems. In this connection, the Committee recommends that the possible establishment of a clearing house of the kind which exists in Japan be studied in detail, so that travel consumers will ultimately only need to buy one ticket.
     

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