The EESC issues between 160 and 190 opinions and information reports a year.
It also organises several annual initiatives and events with a focus on civil society and citizens’ participation such as the Civil Society Prize, the Civil Society Days, the Your Europe, Your Say youth plenary and the ECI Day.
The EESC brings together representatives from all areas of organised civil society, who give their independent advice on EU policies and legislation. The EESC's326 Members are organised into three groups: Employers, Workers and Various Interests.
The EESC has six sections, specialising in concrete topics of relevance to the citizens of the European Union, ranging from social to economic affairs, energy, environment, external relations or the internal market.
stresses the need to invest in peoples' digital and financial literacy in order to enable consumers to correctly understand their rights and obligations relating to financial contracts concluded at a distance, particularly the right to withdrawal from a contract and the right to obtain more information in a pre-contractual phase;
affirms that an approach that strikes the right balance between digital experience and business experience in physical establishments is of crucial importance; calls for the right to "human intervention" in remote financial services to be guaranteed;
considers that improving trust in our financial systems is a fundamentally useful principle for society in the area of consumer financial services, and draws attention to the need to invest consistently in cybersecurity;
takes the view that remote financial services are the perfect opportunity to better enforce consumer rights and stimulate business investment in this area;
strongly recommends that artificial intelligence be used to build a better, more integrated single market that supports citizens and ensures secure operations within the financial system;
stresses the need to clarify the activities of businesses established outside the EU, which may have an impact on European citizens;
calls for action regarding publicity rules and standards linked to the sensitive process of delivering financial services at a distance, and
considers that, in order to better implement the Directive and truly benefit from its principles, investment in infrastructure is vital in order to achieve better results.