The opinion examines the 2030 Consumer Agenda, a new five-year strategy for EU consumer policy. The Agenda addresses four key priority areas: a) an action plan for consumers in the single market; b) digital fairness and consumer protection online; c) sustainable consumption; d) effective enforcement and redress.
In its opinion, the EESC calls for physical and digital completion of the internal market to be on an equal footing and for a high level of consumer protection to be achieved. It calls for greater durability of goods, access to sustainable products, a clean, circular, more climate-friendly economy and efficient use of products, as well as combating of planned obsolescence and the right to repair goods and products.
Download — Stellungnahme des Ausschusses: A new consumer agenda
The EESC agrees with the European Commission about the need to modernise and simplify EU consumer policy and considers that the new legislative package contributes to bridging the gap created by the exponential growth of e-commerce, undermining consumer confidence and causing distortions to the single market.
Download — Stellungnahme des Ausschusses: A New Deal for Consumers
