The first COVID-19 lockdowns saw the number of remote workers in the EU workforce skyrocket from 5% to 40%. A year later, with teleworking here to stay, it is still difficult to deliver a proper assessment of its impact on employers, employees and society as a whole. The EESC points to the need for more research and for a long-term perspective, with a view to harnessing the benefits and mitigating the risks of this form of work
Despite the obvious opportunities it offers workers and employers alike, such as greater productivity, more flexible working arrangements and greater autonomy, remote working can still have a negative impact on people's working and private lives. During the pandemic the boundaries between the two have at times become blurred, with excessive workloads, longer working hours and insufficient rest time.
In a culture which is "always on", in which many workers find it difficult to disconnect, this can subsequently take a toll on people's mental and physical health and wellbeing. More likely to be doing home-based jobs and juggling them with domestic chores, women are particularly exposed to the negative sides of working from home, the EESC said in two opinions on remote working adopted at its March plenary session.
The figures, provided by a Eurofound study, showed that 30% of "regular" remote workers now worked daily or several times a week in their free time and around 20% worked more than 48 hours a week. Around 40% of "regular" remote workers rested for less than 11 hours a day.
To minimise the risks and amplify the benefits of remote working in post-pandemic times, the EESC is therefore calling on the social partners in the Member States to draw up rules tailored to each country, and each sector-specific and company-specific situation, in the framework of the existing social dialogue and collective bargaining systems.
Remote working should be properly regulated; it is important here to ensure that it is reversible once the COVID crisis is over and that it remains voluntary. Remote workers should have the same individual and collective rights and the same workload as their colleagues working on their employers' premises. Remote working arrangements must be set out in writing, guaranteeing equal treatment and equal health and safety conditions at work, the EESC said.
"Working from home is going to be a feature of future labour markets, but we cannot allow it to lead to social regression and the isolation of workers. It can help people reconcile professional and personal lives but we cannot allow any discrimination or difference in treatment between those who work at home and those who decide to go to the office," said the rapporteur for the opinion on the Challenges of teleworking, Carlos Manuel Trindade.
Given how fast this way of working is spreading, and in the light of the lessons learnt from the pandemic, the existing EU agreements covering remote working should be assessed to make sure they are still effective in the new circumstances, the EESC noted.
Particularly relevant are the 2002 and 2020 Framework Agreements on Telework and Digitalisation respectively, signed by the social partners at EU level. They should be taken into account by the Member States and social partners when drawing up national frameworks for companies and workers using this form of work.
Furthermore, a European initiative could potentially be launched under the Treaty on the Functioning of the European Union and/or at Member State level to protect and give effect to the right to disconnect.
The EU and Member States should also make use of existing legislation, such as the Working Time and Work-Life Balance Directives, which is fully applicable to remote working. Those directives should be transposed into national law and implemented accordingly, as this will "undoubtedly lead to an improvement in the working conditions of teleworkers".
The EESC also drew attention to the risk of using remote working to impose a double burden of paid and unpaid work. Domestic work is still not equally divided between women and men, being mostly shouldered by women, and this reduces their ability to be productive in paid work and could also undermine their professional prospects.
"Both society as a whole and businesses must do everything possible to dispel these gender stereotypes and recognise women as full workers beyond their many other roles and qualities. The economic and social cost of these prejudices for society is very heavy," said the rapporteur for the opinion, Milena Angelova.
In this regard, the EESC also called for a "Care Deal for Europe", stressing that available, accessible and affordable care infrastructure and services for children, people with special needs and older people are another crucial prerequisite for gender-equal remote working. (ll)