EU Consumer and Marketing law

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Information report: EU Consumer and Marketing law

Key points


  • evaluated how civil society organisations (CSOs) across the EU perceive and experience the implementation of EU consumer and marketing law at Member State level, in particular directives 2005/29/EC on unfair commercial practices, 1999/44/EC on sales and guarantees, 93/13/EEC on unfair contract terms and 2006/114/EC on misleading and comparative advertising.
  • based on the information gathered formed the following conclusions on how CSOs perceive these criteria:
  • have the objectives been met? (effectiveness)
  • what are the costs and benefits? (efficiency)
  • does the legislative framework contain gaps, inconsistencies and/or overlapping elements? (consistency)
  • does the legislative framework solve the main problems being experienced at present? (relevance)
  • does EU action provide added value? (EU added value)