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25/09/2018
Consumer rules should both protect consumers and help traders face disruption brought by booming e-commerce in Europe, says EESC

European business and consumer representatives united in a lukewarm welcome of the Commission's proposed New Deal for Consumers at the European Economic and Social Committee's plenary session on 20 September. Taking a position on the package, the Committee wondered whether the New Deal does in fact live up to its promise of making consumer legislation in Europe fit for the digital age. Focusing on the actual enforcement of existing consumer protection rules should have been a priority, in the EESC's view.

Consumers
23/03/2018
European Consumer Day 2018: Consumers need better protection online
Reference number: 
14/2018

 How best to ensure online consumer protection: this was the focus of the 20th European Consumer Day, a joint event of the European Economic and Social Committee (EESC) and the Bulgarian Economic and Social Council held in Sofia on 20 March. The conference "The digital economy: what deal for consumers" was an opportunity for experts and policy-makers to discuss the new challenges to consumer protection posed by digitalisation from both a European and a national perspective.

15/03/2018
Bernardo Hernández Bataller
What is not allowed in the real world, must also be a no-go in the virtual world

The EESC acknowledges the Commission's Communication Tackling Illegal Content Online – Towards and enhanced responsibility of online platforms as a first and useful step but is not satisfied with its scope. It therefore calls on the Commission to establish programmes and effective measures to provide a stable and consistent legal framework for the efficient removal of illegal content. 

10/10/2017
Consumer financial services
EESC suggests pathways to boost consumer confidence in cross-border financial services

How to boost consumer confidence in cross-border financial services was the main focus of the EESC's opinion on the European Commission's proposed Action Plan for consumer financial services. A key role for local retail banks, regulation of non-European Internet giants and simple, "flagship" products accessible across borders were the EESC's key recommendations to build consumer trust in the single market.

Financial Services and Capital Markets
Consumers
13/07/2017
Paving the way forward - EESC contribution to the Commission's 2018 work programme
Reference number: 
40/2017

Creating a positive narrative for the EU, strengthening its economic foundations, fostering its social dimension, facilitating the transition towards a low-carbon and circular economy and empowering and involving Civil Society. These are the main messages of the contribution of the European Economic and Social Committee (EESC) to the European Commission's 2018 Work Programme. The EESC calls on the Commission to adopt sustainable development as an overarching ...

 

04/11/2016
Prosumer Energy: opportunities and challenges for the EU

 

How to make sure that all Europeans can participate and financially benefit from the transition to a cleaner, climate-friendly energy system? How to enable EU citizens to reliably gain access to energy? How to protect the most vulnerable groups in our societies from being cut-off from heat, light and technology? Prosumers have the answers!

Consumers
Energy
19/10/2016
EESC - Europe needs to do better for consumers on Geo-blocking, Roaming & Parcel delivery
Reference number: 
61/2016

The EU has not delivered on its promise to abolish obstacles to the free movement of goods and services for consumers. The European Economic and Social Committee, Europe's voice for civil society, has delivered three key opinions on geo-blocking, roaming and parcel delivery – and concluded that Europe "can do better" in making the single market a reality for consumers ...

09/06/2016
shutterstock/JeKh
Selling performance and service rather than just a product – the advantages of the functional economy

The functional economy and how it works in practice was discussed at a public hearing, organised on the 8th June by the European Economic and Social Committee. The focus is on the function of the product rather than on the product itself - the functional economy considers how the product can be used most efficiently. "The concept of the functional economy has to be well-defined. We also have to explore the effect it will have on the creation of jobs and the advantages of a long lasting product which can be used by more than one consumer", said the EESC Rapporteur Thierry Libaert in his opening speech.

Consumers

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