Služby

Digital technologies have reached a degree of maturity that allows their use across a wide range of economic sectors in manufacturing as well as in service industries. According to the 2010 edition of the European Working Conditions Survey (EWCS), more than 50% of the EU workforce use ICT in their daily work, with individual EU Member States reaching rates above 85%. Services sectors are identified as the heaviest users of ICT (for instance, more than 90% of finance employees using ICTS in their daily work), which is to be seen as a natural consequence of the increasing digitalisation of many services – such as eBanking, eCommerce, and online media. 

In July 2013, the EESC has adopted an Opinion on Industrial policy in which industrial policy was qualified as a Growth initiative with great potentials. Following up the Opinion it is suggested to discuss somewhat underestimated aspects of the on-going industrial cycle that are vital for future growth and jobs, entailing huge consequences for (manufacturing) industry. It is about the impact of services, digitalisation, ICT and new variations in the same framework - such as 3D printing and other applications (ICT-plus) - on the industrial processes. Services are an increasing part of the European economy, and creating more jobs than manufacturing. The ICT-industry itself is growing in Europe by 10% annually. Services and ICT-plus have huge socio-economic and political implications.