Opinions

Micro, small and medium-sized enterprises (MSMEs) face challenges in the area of digitalisation and access to artificial intelligence, but this segment can take great advantage of the opportunities offered by artificial intelligence.

The main objective of the opinion is to propose concrete measures which can be easily implemented in order to avoid MSMEs being “left behind” from the transition to artificial intelligence. The main issues to be addressed are: the use of new technologies to offer innovative products and services and strengthen Europe’s capacity to invest in disruptive innovations; create closer links in the field of artificial intelligence (AI) between universities and public administration, on the one hand, and businesses, in particular SMEs and micro-enterprises, on the other; support the MSMEs in recruiting and ensuring skills development for their employees to cope with the technological changes brought about by AI; facilitate the access to EU funding.

This Guidance sets out the Commission’s views on how platforms and other relevant stakeholders should step up their measures to address gaps and shortcomings in the Code and create a more transparent, safe and trustworthy online environment