Launched different tools and programmes to support businesses and entrepreneurs

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Claudine OTTO
Luxembourg Chamber of Commerce

As a response to COVID-19, the Luxembourg Chamber of Commerce focused on the following activities:

Helpline for businesses

We dedicated a Hotline to respond to the concerns of businesses and to provide them with information in real time (+352/423939-445, covid19athouseofentrepreneurship [dot] lu ()).

#JobSwitch platform (

We launched a tool specially designed to facilitate and accelerate staff loans between businesses. While some businesses were forced to close down or drastically reduce their activity, others were overwhelmed with demand, while facing staff shortages linked to quarantine measures or the need to provide childcare. Designed as a short-time measure, the platform was closed at the end of April. The platform has been a great success, welcoming 1 400 candidates, with more than 500 finding immediate employment.

#REACT Programme (

We set up a unique support programme to help entrepreneurs whose operations have been fundamentally disrupted by the COVID-19 health crisis. The programme offers tailor-made solutions and assists businesses in implementing them.

Bank guarantee for businesses in financial difficulty

We established a specific guarantee for businesses in need of a credit line or a bank loan. They are given a deposit of up to 50% of the credit and up to a maximum amount of EUR 250 000 per deposit. In order to guarantee rapid assistance to businesses which request it, a procedure for examining requests within 48 hours has been put in place.

COVID-19 Newsletter and website

We published practical information related to the development of the COVID-19 crisis and the assistance and support measures available.

Liaising with the Government

The Luxembourg Chamber of Commerce is tirelessly working with the Government and relevant authorities in order to develop national aid packages for businesses. Numerous opinions on draft laws are being written in response to the COVID-19 crisis, such as on non-repayable grants to micro-enterprises and repayable advances to cover operating costs.