Fast expanding business services are already dominant in manufacturing and in support of manufacturing. A wide and growing range of companies – both manufacturing and service – is now involved in designing and delivering new generations of business services. New technologies make services still more relevant to manufacturing. The EESC has recently published an own-initiative opinion on the impact of business services in industry.
However, beyond the "servitization" of industry, a new paradigm is emerging: the Internet of Things and the Internet of Services currently known in Europe as the Fourth industrial revolution, a dawn of a new era following that of automation.