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2.00 p.m. Registration and coffee

2.30 p.m. Opening statements

  • Ms Ulrike RABMER – KOLLER, Vice-President of the Austrian Federal Economic Chamber and President of the European Association of Craft, Small and Medium-sized Enterprises (UEAPME)
  • Mr Jacek KRAWCZYK, President of the Employers' Group of the European Economic and Social Committee

Part I

  • Moderator: Ms. Violeta JELIĆ, President of the EESC Single Market Observatory

2.45 p.m. SMEs in Austria – Economic overview

  • Presentation by Mr Devin BICER, Advisor for economic policy, Austrian federal economic chamber (WKÖ)

3.00 p.m. “SMEs go Digital”

  • Presentation by Mr Christian RUPP, Special Representative for Digitization, Austrian federal economic chamber (WKÖ)

3.30 p.m. eIDAS for SMEs

  • Presentation by Ms Alma-Joy RIDDERHOF, Programme Manager at European Commission - DG CNECT

3.45 p.m. Coffee break

Part II

  • Moderator: Ms Christa SCHWENG, President of the EESC Section for Employment, Social Affaires and Citizenship

4.00 p.m. How Serbia prepares the digital era

  • Mr Predrag NICOLIĆ, Advisor to the President at the Serbian Chamber of Industry and Commerce

4.45 p.m. The Dual System in the digital era – Challenges and possible solutions

  • Ms Melina SCHNEIDER, Head of Taskforce Internationalization of VET (Vocational education and training), Austrian Federal Chamber of Commerce (WKÖ)
  • Mr Alfred FREUNDLINGER, Deputy Head of the department of education policy, Austrian Federal Chamber of Commerce (WKÖ)

5.30 p.m. End of the seminar