The Commission's decision to create a Digital Single Market (to remove virtual borders, boost digital connectivity, and make it easier for consumers to access cross-border online content) is therefore a welcome move. But what does it mean for SMEs in practice? How will this affect their day-to-day running? And, given the lessons learnt from previous rapid changes, how do we make an "inclusive" success of the Digital Single Market?
Digitalisation and SMEs in the Mediterranean region (information report) - Related Opinions
The European Economic and Social Committee (EESC) welcomes the fact that the European Commission has established a Digital Europe programme, which underscores the intention to make Europe a leading player in digitalisation and to increase its economic strength and competitiveness on the world stage. The aim of the Digital Europe programme is to enable a digital single market and to shape the digital transformation in a positive way for all citizens of Europe.
In its Opinion, the EESC draws attention to significant inefficiencies still existing in both the formulation and implementation of SME policies, warns against a bureaucratic approach still prevalent in EU policies and calls for a visible, coordinated and consistent horizontal policy for SMEs, based on a multiannual action plan. The EESC also proposes that the Commission assess whether the current definition of SMEs corresponds to their heterogeneity, sectoral dynamics, specific features and diversity during the last decade.
Digital technologies have reached a degree of maturity that allows their use across a wide range of economic sectors in manufacturing as well as in service industries. According to the 2010 edition of the European Working Conditions Survey (EWCS), more than 50% of the EU workforce use ICT in their daily work, with individual EU Member States reaching rates above 85%. Services sectors are identified as the heaviest users of ICT (for instance, more than 90% of finance employees using ICTS in their daily work), which is to be seen as a natural consequence of the increasing digitalisation of many services – such as eBanking, eCommerce, and online media.