9.30 | 10.30 Registration and Welcome coffee
10.30 | 10.40 Welcome address
- Luca Jahier, President of the European Economic and Social Committee (EESC)
Kick-off:
- Sean Klein, Journalist & Broadcaster, moderator
10.40 | 11.50 Modernization of EU Consumer Rights and Enforcement - Adapting to Digitalization
► What are the views of the co-legislators?
- Ivana Soić, Assistant Minister, Croatian Ministry of Economy, Entrepreneurship and Crafts
- Pascal Arimont, Member of the European Parliament, IMCO Committee Shadow Rapporteurs on the "Omnibus" Directive
► Panel Discussion with brief interventions
- Giovanni Calabrò, Director General DG Consumer Protection, Italian Competition Authority (AGCM)
- Bob Boelema, Coordinating Inspector in the International Affairs Consumer Division Representative, Dutch Authority for Consumers and Markets (ACM)
- Isabelle Buscke, Team Leader Brussels, Federation of German Consumer Organisations (vzbv)
- Els Bruggemann, Domain Head Advocacy & Enforcement, Belgian Consumer Organisation “Test-Achats/Test-Aankoop”
- Marie Even, General Secretary of Cdiscount
- Antonio Longo, Italian Member of the Diversity Europe Group, EESC
► Questions and answers
► Interaction with all participants
► Conclusions: Marie-Paule Benassi, Acting Director, DG Justice and Consumers
11.50 | 13.00 Improving Consumer Redress - Individually and Collectively
► What are the views of the co-legislators?
- Gerd Billen, State Secretary in the German Federal Ministry of Justice and Consumers
- Geoffroy Didier, Member of the European Parliament, JURI Committee Rapporteur on the Representative Actions Directive
► Panel Discussion with brief interventions
- Dorota Karczewska, Vice-President, Polish Office of Competition and Consumer Protection (UOKiK)
- Baiba Vītoliņa, Director, Latvian Consumer Rights Protection Centre (PTAC/CRPC)
- Petra Leupold, Head of the VKI Academy, Austrian Consumer Information Association (VKI)
- Bob Schmitz, EU Legal Counsel, Luxembourgish Union of Consumers (ULC)
- Ian Talbot, Chief Executive, Chief Executive, Chambers Ireland
- Colin Lustenhouwer, Dutch Member of the Employers' Group, EESC
► Questions and answers
► Interaction with all participants
► Conclusions: Blanca Rodriguez Galindo, Head of Unit “Consumer and Marketing Law”, DG Justice and Consumers
13.00 | 14.30 Lunch
14.30 | 14.45 Keynote speech
- Vera Jourová, European Commissioner for Justice, Consumers and Gender Equality
14:45 | 15:00 Trio Presidency interventions
- Emil Alexiev, Bulgarian Presidency Chair of the Consumer Working Party and Head of the Consumer Policy Unit in the Bulgarian Ministry of Economy
- Katja Schager, Attaché for Competitiveness (New Deal for Consumers) at the Austrian Permanent Representation to the EU and Co-Chair of the Council Working Party for the Omnibus Directive
- Marius Pirvu, President of the Romanian National Authority for Consumer Protection (ANPC)
15:00 | 16:50 Future priorities for European Consumer protection - Challenges ahead
Brief 2-minutes interventions from different perspective
► What are the views of the co-legislators?
- Virginie Beaumeunier, Director General, DG CCRF, French Ministry of Economy
- Mady Delvaux, Member of the European Parliament
► National Authorities’ Policy and Enforcement Perspective
- Ana Catarina Fonseca, Director-General, DG Consumers, Portuguese Ministry of Economy
- Fergal O’Leary, Member, Irish Competition and Consumer Commission (CCPC)
- Susanne Aamann, Deputy Head of Unit, Danish Competition and Consumer Authority (DCCA)
- Una Shortall, Deputy Secretary General, Council of European Energy Regulators (CEER)
► Civil Society Perspective
- Luis Silveira Rodrigues, Vice-President, Portuguese Consumer Organisation “Defensa do Consumidor” (DECO)
- Jens Henriksson, International Affairs, The Swedish Consumers’ Association
- Baiba Miltoviča, International and EU Affairs Adviser of the Latvian National Association for Consumer Protection (LPIAA)
- Roberto Cerminara, Responsible Commerce and Company Legislation Section, Confcommercio
- Huberta Maitz-Strassnig, Wirtschaftskammer Österreich (WKÖ)
- Ferre Wyckmans, Belgian Member of the Workers' Group, EESC
► European Perspective
- Monique Goyens, Director General, BEUC
- Chiara Giovannini, Senior Manager Policy & Innovation, ANEC
- Pedro Oliveira, Director of the Legal Affairs Department, BusinessEurope
- Joanna Lopatowska, Head of Digital and Consumer Policy, EuroCommerce
- Leon Mölenberg, Senior Policy Advisor, eCommerce Europe
- Luc Hendrickx, Director Enterprise Policy and External Relations, SMEunited (formerly UEAPME)
- Triin Saag, Director of government affairs, EMOTA
- Caroline Walczak, Policy Manger, Digital Europe
- Erwan Bertrand, Head of Single Market Policy, Eurochambres
Open floor discussion with 28 delegations (including National Authorities, Consumer and Business Organisations, and other Civil Society organisations), including questions and answers
► Conclusions: Alexandra Jour-Schroeder, Acting Deputy Director General, DG Justice and Consumers
16.50 | 17.00 Closing remarks
- Francisco Fonseca Morillo, Head of the European Commission Representation in Spain
- Ariane Rodert, President of the Section for the Single Market, Production and Consumption, EESC