Programme

The digital economy: what deal for consumers?

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Programme

9 a.m. - 9.30 a.m. | Registration and welcome coffee

9.30 a.m. - 9.50 a.m. | Welcome address

  • Martin Siecker, President of the Section for the Single Market, Production and Consumption, EESC
  • Lalko Dulevski, President of the Bulgarian Economic and Social Council

9.50 a.m. - 10.45 a.m. | Digital consumers: the EU vision

  • Emil Karanikolov, Bulgarian Minister for the Economy
  • Francisco Fonseca Morillo, Deputy Director-General, Directorate General for Justice & Consumers, European Commission

     → Open floor discussion    

 

10.45 a.m. - 12 p.m. | Panel 1: The digital consumer in Europe today – which threats do we face?

 

Moderator: Milena Angelova, Member of the Employers' Group, EESC

  • Mapping digital consumer trends in Europe - Stefano da Empoli, President, I-Com – Institute for Competitiveness
  • Online dispute resolution - Ignat Arsenov, Director, ECC-Net Bulgaria 
  •  
  • The impact of big data on consumer choice - Meelis Kosk, Co-founder, Big Data Scoring

           → Open floor discussion    

12 p.m - 1 p.m. | Lunch

1 p.m. - 2 p.m. | Debate: Digital Finance – how can consumers profit?

moderated by Bloomberg TV Bulgaria

  • Georgi Atanassoff, Chairman, Bulgarian Financial Forum, representative of Better Finance for Bulgaria
  • Svetoslav Dimitrov, Non-Banking Credit Association

2 p.m. - 3 p.m. | Panel 2: Opportunities for the digital consumer

Moderator: Dimitar Manolov, Member of the Workers' Group, EESC

  • The digital consumer in the age of post-mass consumption – the role of the sharing economy - Michael Kuhndt, Executive Director, Collaborating Centre on Sustainable Consumption and Production (CSCP)
  • Digitalisation for ever better public services for consumers – Jean Eudes Moncomble, Chair Sustainability Board, European Centre of Employers and Enterprises providing Public Services and SGIs (CEEP)
  • Fostering the power of responsible artificial intelligence – Patrick Grant, Adviser, BusinessEurope
  • Making technology work for consumers - Luis Neves, Managing Director, Global e-Sustainability Initiative (GeSI)

→ Open floor discussion    

3 p.m - 3.15 p.m. | Coffee break

3.15 p.m. - 4.15 p.m. | Closing Panel: What is the EU doing for consumers in the digital economy?

  Moderator: Bogomil Nikolov, Member of the Various interests' Group, EESC

  • The free flow of data and consumer digital rights - Eva Maydell, Member of European Parliament
  • The challenge of high-level consumer protection in the Digital Single Market – Francisco Fonseca Morillo, Deputy Director-General, Directorate General for Justice & Consumers, European Commission
  • The consumer priorities of the Bulgarian Presidency, Emil Alexiev, Head of Consumer Policy Unit, Bulgarian Ministry of the Economy

→ Open floor discussion  

Closing remarks

  • Martin Siecker, President of the Section for the Single Market, Production and Consumption, EESC

Participants could speak in Bulgarian, English and French and listen to Bulgarian, English and French.

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Final programme