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European Mentoring and Coaching Council (EMCC) and International Coach Federation (ICF) and others, The Professional Charter for Coaching and Mentoring, June 2011

European Mentoring & Coaching Council and International Coach Federation and others, 2011

   
 

Summary of the Initiative

Name of private regulator European Mentoring & Coaching Council and International Coach Federation and others
Website http://www.emccouncil.org or http://www.coachfederation.org
Objectives
The main goal is to ensure that practising coaches and mentors conduct their practice in a professional and ethical manner. The objective is also to inform clients of coaching and mentoring, and to promote public confidence in coaching and mentoring as a process for professional and personal development.

Description of the Initiative

 
A. Sector (Help)
Commission DG
MARKT
Other
-
Contact Point
Markt-E1@ec.europa.eu
 
B. Self/Co-Regulation Basic Act (Help)
Private Act
Adoption Year
2011
Title of Act
European Mentoring and Coaching Council (EMCC) and International Coach Federation (ICF) and others, The Professional Charter for Coaching and Mentoring, June 2011
Review, Revision or Sunset Clause Year
-
 
 
C. Geographical Coverage (Help)
More than EU
EU Countries:
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom
EU Candidate Countries:
Croatia, Turkey
EEA Countries:
Iceland, Liechtenstein, Norway, Switzerland
Other Countries:
-
 
D. Description (Help)
 
Problems that lead to the introduction of Self/Co-Regulation and the adoption of the Founding Act
The coaching profession consisting of executive, business, personal and other specialty coaches, has grown exponentially over the past decade. In order to inform the public and to contribute to the professionalisation of coaching and mentoring, the European Mentoring and Coaching Council (EMCC) together with the International Coach Federation (ICF) and others have created and adopted a Professional Charter for Coaching and Mentoring. This Professional Charter includes the requirement to undergo relevant coach-specific or mentor-specific training to include both theoretical and practical competence in the exercise of their profession, in a context where competencies are to be measured against a broadly recognised (by professional associations) specific Competency Framework. The Professional Charter also requires practitioners to undertake ongoing efforts to develop and maintain their competence through relevant education and training, and coaches and mentors are encouraged to maintain ready access to a more senior and/or more experienced coach or mentor, whom they should consult on a regular basis whilst active on coaching or mentoring programmes. The Professional Charter further requires coaches and mentors to abide explicitly by a Code of Ethics containing minimum standards of ethics and professional behaviour described in the Professional Charter. It also requires that professional organisations make such a commitment a condition of individual coach/mentor membership. Finally, the Professional Charter requires that professional organisations have in place an organisation and a procedure to monitor and deal with cases of alleged breach of the Charter.

Objective(s)
The main goal is to ensure that practising coaches and mentors conduct their practice in a professional and ethical manner. The objective is also to inform clients of coaching and mentoring, and to promote public confidence in coaching and mentoring as a process for professional and personal development.

Target Group(s)
Coaches and mentors, consumers of their professional services, and professional coaching and mentoring organisations.

Type of Instrument(s) (unilateral code of conduct, contractual agreement, ...)
Unilateral professional charter

Other Legislation
-
Level(s) at which private rules should be defined and applied
(Help)
-

Type of Financing
Private membership dues and other revenues.

Level of Financing
-
 
Type of Monitoring

(Help)

[Show/hide monitoring table]
  Maintain database of those bounded by the norms Conduct an initial survey of compliance capacity of future regulatees Conduct regular visits and spot checks Initiate complaints procedures Receive complaints and verify if norms were breached or not Reflexive dialogue with the "stakeholders" Produce regular reports
Other
European
Commission
National public
authority
International public
authority
Private regulator
(code owner)
Icon ticked Icon ticked
Private independent
party with a mandate
(e.g. auditors)
Self-appointed
private parties
(e.g. NGOs)
Other:
-
Icon ticked

Succinct description of the type of Monitoring
The Professional Charter requires of subscribing professional bodies that they set up an independent body, composed of professional members such as to ensure no conflict of interest, responsible for designing and overseeing a monitoring and sanctions procedure for the Professional Charter. At the heart of the Professional Charter is a requirement that subscribing professional bodies make it a condition of membership that their members abide by a Code of Ethics containing minimum standards, and that they shall have and enforce a Disciplinary and Complaints procedure to deal with cases of alleged breaches of such a Code of Ethics. In this regard, both the EMCC and the ICF are committed to providing a forum where individuals can bring complaints about alleged breaches of the Code of Ethics by their members and accredited/credentialed coaches. Both professional bodies have adopted a policy and set of procedures that provide for review, investigation and response to alleged unethical practices or behaviour deviating from their respective Codes of Ethics. To affect this policy, both organisations have implemented a process, (ICF's Ethical Conduct Review (ECR) Process; and the EMCC's Complaints and Disciplinary Procedure) for the fair review of complaints concerning the ethical conduct of their members and accredited/credentialed coaches; and be responsive to complaints concerning experiences believed to be breaches of their Codes of Ethics. The EMCC encourages the resolution of concerns about a memberís professional conduct directly, if this is appropriate and achievable, through discussion and facilitation. In the case of the ICF, the ECR Process, which is administered by an Independent Review Board (IRB), also allows for certain matters with the consent of all parties to be referred to a Mediated Resolution Panel.
 
Type of Enforcement
(Help)
[Show/hide enforcement table]
  Faming, shaming and blaming Private fines Membership suspension/exclusion Judicial sanctions Other
(Private regulator) Code owner Icon ticked May also require suspension or termination of accreditation/credentialing, and/or of authority to train or supervise. May also require remedial actions or training.
Private independent party with a mandate (e.g. auditors)
Court system

Succinct description of the type of Enforcement
 
E. Results of Commission Monitoring
Year of last Monitoring Results
-
Scoring
Not available
Link / Reference of Evaluation
Monitoring periodicity /
n
ext evaluation
Date of Submission
8/09/2011 15:11:52
Last Update
7/01/2013

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